Sentinel Risk Management

Fully web enabled integrated governance and risk management system for application across any healthcare, social care, local or central government organisation. The need to implement a comprehensive system to manage risk has never been greater due to the increasingly complex environments and organisational interfaces in which businesses and organisations operate.

Product Functionality


KEY CUSTOMER BENEFITS

Sentinel captures and shares information though a single powerful database with all modules linking into one central repository. Utilised as a whole or individually to suit your specific requirements, Sentinel's modular functions will ensure that you manage risk effectively, in-line with your strategic and budgetary requirements. Placing Sentinel at the centre of your risk management strategy will ensure that you:

  • Meet mandatory reporting requirements such as CNST, RPST and NPSA
  • Minimise litigation costs through effective claims management
  • Reduce complaints
  • Set new standards in best practice
  • Undertake effective monitoring and reviewing
  • Have confidence in a proven market-leading system
  • 'Close the loop' on your risk management strategy

We have many Sentinel clients across all public and independent sectors of healthcare, including Acute, Ambulance, Mental Health and Primary Care. Many have commented on the ease of use, flexibility of reporting and automatic creation of standard documentation.

COST EFFECTIVENESS

Highly cost effective solution offering:

  • Fixed cost for period of contract
  • Cost benefits from devolved data entry
  • Elimination of disparate system licensing
  • No major cost implication for extending the user base
  • Lower IT costs

PARTNERSHIP APPROACH

At Vantage Technologies we believe in the synergies that are produced by working with each and every one of our customers on a partnership basis. This is reflected throughout the Sentinel experience from implementation through to product support and ongoing customer involvement in product development.

SYSTEM ACCESS

Sentinel offers the best system access in the market:

  • By anyone; from any location; at any time 24/7

IMPLEMENTATION SERVICE

Sentinel systems are implemented in line with our ISO 9001 standards, with dedicated project management, from PID to sign off, for the implementation of every module. This allows:

  • Quick migration from paper-based formats to electronic versions
  • A smooth transition from your existing systems and processes to Sentinel

MANAGED SERVICE

Vantage Technologies managed service offers the reassurance of comprehensive software licensing and maintenance agreements that can:

  • Include hosting arrangements
  • Include unlimited helpdesk support
  • Future proof as both product updates and upgrades can be included

LOW IT FOOTPRINT

Sentinel is a truly, fully web enabled product - it is not client/server. Customers therefore enjoy the full benefits of a reduced IT footprint from:

  • Reduced client maintenance, only a current browser is required to access
  • "Invisible" updates and upgrades
  • Zero server capacity required

TRAINING AND SUPPORT

Vantage Technologies has a dedicated Training and Consultancy Department to ensure that you can optimise your use of the system from day one.

ONGOING DEVELOPMENT

The customer is included in the ongoing product development through:

  • Requests on the Sentinel helpdesk
  • Requests at our regular user group meetings

The Sentinel development plan is produced and prioritised in partnership with our customers via both of the above mechanisms.

Development roadmap - Sentinel Risk Management is part of the wider Sentinel family and continues to develop over time. The roadmap is a timetable for new modules, features and enhancements, and is published regularly.

Mark Cheshire, Birmingham East and North PCT

Mark Cheshire, Risk Manager at Birmingham East and North PCT, said: "Sentinel has ensured we meet the mandatory reporting requirements of the National Patient Safety Agency (NPSA) and Health Care Commission (HCC) whilst delivering a number of key commercial benefits to ensure best value and optimum performance levels. A key benefit to staff and to the Trust is the system's usability - a simplified reporting format and secure remote access via N3 means less administration, enabling clinical staff to spend more time delivering care to patients. Effective trend analysis has also helped the Trust to avoid issues such as inappropriate referrals, freeing up valuable time and resources and improving overall service to patients."

Given the success of the system to date in boosting reporting levels and helping to reduce risk, the Trust now plans to roll the system out to all staff across the PCT, including to all third party contracted partners such as GPs, dentists and pharmacists, for a holistic and comprehensive reporting process on a PCT-wide basis.